Returns & Exchanges

Returns

All products can be returned to us within 30 days of purchase for either an exchange or full refund of the product price.

Product must be in “as new” condition and in their original packaging. Items considered to be subject to “wear and tear” or not in their original packaging will not be accepted for refund. Once the item has been returned the refund will then be issued. 

All return shipping/freight costs are the responsibility of the customer. Returned items will need to be shipped to Virginia (4014) QLD.

*Please note that we are unable to accept returns or refunds on Factory Second-floor items. Our team will reach out to customers directly to confirm any orders placed for these items. Thank you for your understanding.

Exchanges 

Should the item/s ordered not be the right fit, we are happy to accept an exchange for your order. We can exchange for another item within the same product range with any additional cost differences invoiced to the customer for payment.

All exchange shipping/freight costs are the responsibility of the customer. Returned items will need to be shipped to Virginia (4014) QLD.

Please reach out to our Customer Service Team if there are any further questions. 

info@stickontiles.com.au

See what our recent customers have said about our products and get inspired!

Based on 164 reviews
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Sample Kit - Flexible Wood Roll Panel
Steve Brinkworth (Sydney, AU)
Sample pack

Received fast.. will be ordering some more samples soon.

A
Sample Kit - Composite Tiles
Alyssa Hayes (Melbourne, AU)
Great

Got my sample packs love them! Wish you had a bigger tile version of the white herringbone/grey grout and in a composite version, and more options for the accent tile line (for kitchens) thanks!

Fabulous tiles!

Love these tiles they are so easy to put in and look great!

We are extremely happy with our Stick On Tiles!

They were so easy to install, applied directly onto our existing tiles. They have totally transformed our bathroom. And as a bonus made the floor much warmer. The customer service was exceptional. Jake made sure we got the right tile for our space, and the after sales service was amazing. Happily offering advice on installation, and making sure we were satisfied with the end result. Would definitely recommend!

Love them

Great diy tiles which made my kitchen look so fresh

E
Kit Kat Stick on Tile - Jade Green
Elizabeth Wright (Perth, AU)
Look so good!

A perfect addition to our caravan kitchen wall. The tiles were easy to install and look amazing!

LOVE THIS!

Wow, this product was a total game-changer! I transformed a little get-ready station in my Pilates studio in under an hour! It was so easy to work with—seriously, no stress, no mess. My clients can’t stop raving about it! They’re blown away when I tell them these are stick-on tiles. The composite finish and texture feels so much more high-end than any other stick-on tiles I’ve seen. Absolute 10/10—highly recommend.

Great facelift option

A great way to give the old cream on cream a nice facelift. So easy to use and look great. Correspondence was really good as well.

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Subway Stick on Tile - White
Shannon Dunn (Sydney, AU)
Exceptional Value

These are ideal and perfect. Using them to make out kitchen look a little nicer and cleaner until we can afford a full renovation. However as a renter to give a home your own personal touch, these are amazing! Just be mindful if you need to peel these off, it will take paint with them.

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Sample Kit - Vinyl Tiles
Janelle (Brisbane, AU)
Sample pack

I'm surprised by the quality of the stick on tiles. Beautiful colours. The thickness, texture and finish are great.
I'll be using them to update my bathroom once I've moved into my new home.
Slow delivery but that was Australia Post.

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Sample Kit - Composite Tiles
Samanthaplatt0310@gmail.com (Adelaide, AU)
Sample pack delight

The sample packs arrived promptly and were beautifully packaged. Amazing to have sample tiles that are full size, so that you can envisage the whole design and you can feel the quality of the product. There was also a code to redeem the cost of the sample kit price on my next order. Win/win. The hardest part now is deciding on a design. A five star product and experience.

They look AMAZING!

Everyone is obsessed with the floors, they look amazing. Super easy to install and have now gone ahead and purchased more for other rooms in my house

K
Herringbone Stick on Tile - Light Grey Marble
Kara Jovanovic (Brisbane, AU)
Great product

Was looking for a solution to revamp my kitchen tiles. These tiles were so easy to cut and attach to the existing tiles.

K
Flexible Wood Roll Panels - Scallop
Kara Jovanovic (Brisbane, AU)
Amazing product

I was searching for an easy solution to revamp and create a feature bench in my kitchen and this product was perfect. Really easy to paint, cut and attach to the space. Definitely recommend!

J
Flexible Wood Roll Panels - Large Demi Round
Jonathon Manders (Melbourne, AU)
Great finish, a little difficult to apply.

Very pleased with the finished surface once installed, however the way in which the product is rolled (horizontal line direction rather that vertical) makes it very difficult to apply accurately, especially in tricky spaces using contact adhesive to fix. Would I use it again? Yes.

Excellent product

Product is as good as it looks and work exactly as stated in description. I have used it in property reno and furniture. Love this product and the service is fast with great communication

P
Sample Kit - Vinyl Floor Tiles
Patricia Bonanni (Melbourne, AU)
Great tiles

Love the option to get samples
Good quality and thickness

E
Sample Kit - Vinyl Tiles
Elizabeth Vouthas (Sydney, AU)
Sample pack

The samples are great, the package came very quickly. It would be great if sample packs for 6 or more were available.

Stick on tiles

Great product , very good quality , the company were great communicators product arrived quickly

S
Sample Kit - Vinyl Tiles
Sally Crosbie (Brisbane, AU)
Sample pack

Great customer service. Package sent in a timely manner. Updated on delivery time. Very professional

I
Sample Kit - Vinyl Floor Tiles
Indie Robbins (Sydney, AU)
Sample set

The sample set of 3 that I ordered are really good quality and look exactly the same as listed online. I’m excited to order the full measurements for my kitchen.

J
Sample Kit - Vinyl Tiles
Janette Thomas (Ballarat, AU)
Love them!

They are fantastic & so easy to use. Just wish there was more options to choose from.

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Sample Kit - Vinyl Floor Tiles
Nicole Hammond (Burnie, AU)
Sample Great Idea

Having a sample pack is a fabulous idea. The quality of the tiles is nothing like the others I’ve seen. Now to decide on a print and order.

Great product, great service

Jake was so helpful with all my questions with very quick response time. He was very accommodating and flexible with organising pick up of product. Product is easy to use and looks great. Excellent way to give old tiles an aesthetic facelift.

N
Vinyl Floor Stick on Tile - Flower Sea
Nuala Burns (Adelaide, AU)
Absolutely Amazing Transformation

We used Stick on Tiles to transform our newly renovated bathroom floor with incredible results. The tiles look amazing, were very easy to use & cut, we used a template with baking paper in order to precisely cut around the toilet & other trick spots. Would 100% recommend to anyone considering using these tiles because the quality is superb. Many Thanks to all at “Stick on Tiles Australia”
John & Nuala Burns
Urrbrae, South Australia.